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Sr. Manager, Global Retirement and Leaves Operations
This position reports into Head of Global Total Rewards Solutions and is based at Prague.
Who We Are?
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information click here.
What You Will Do:
- Manage the day-to-day retirement and absence management service centers and have oversight responsibility for service delivery while concurrently facilitating efficient operations to meet current and future business needs within the organization.
- Accountable for ensuring continuity and successful delivery of retirement and absence management services on a global basis in accordance with Company policies and programs.
- Identify problem areas in service delivery processes, troubleshoot and recommend solutions by instituting administrative changes to improve overall outcomes, productivity, and accuracy.
- Monitor service delivery, service levels, contractual Performance Standards and scope of services commitments for all functions across the discipline and interact with third party vendor(s) as needed on these topics.
- Organize project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints.
- Manage a global team of 10 human resources professionals.
- Provide prioritization of work assignments and management of functional team resources and their activities.
- Consult with Total Rewards COE and/or third party vendors on product or service enhancements and/or changes.
- In partnership with internal business partners and third party vendors, ensure that all quality control objectives are being met.
- Prepare Company program specific training materials for internal and third party vendor resources as needed.
What We Are Looking For:
- 8 years relevant experience managing large, complex outsourcing relationships
- Experience with product/ solution development and management
- Knowledge of the retirement and absence management outsourcing industry
- Strong project management skills with experience in organizing and executing large-scale project from envisioning stage through to implementation
- English fluency is required.
- Additional language fluency is preferred but not required and may include French, German, Spanish, or Portuguese.
- Ability to manage multiple task/priorities
- Deep knowledge of the relevant regulatory environment in multiple regions
- A minimum of 5 years of people management experience is required with demonstrated abilities to identify, develop, motivate and reward employees
- Strong customer service and responsiveness values and skills leadership qualities
- Ability to communicate at high levels with internal and external customers
- A minimum of a Bachelor's Degree is required.
- This position is located in Prague and may require up to 10% travel.
What’s In It For You:
- Competitive Compensation and Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
- Learning & Development Opportunities
- Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
