$ads={1}
2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength. Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers with genuine impact!
Within this context, the Commercial Applications teams are responsible for lean process design, delivering improved efficiency, effectiveness, and user experience and establishing a well performing operation that meets agreed scope / service levels, drives improvements on a continuous basis and achieves operational excellence against defined benchmarks. The team will primarily support the activities around the Sandoz internal customer engagement platform called “Scout” while leading global deployment, legacy application harmonization and integrating with other strategic programs and initiatives across the organization.
The role will lead a team within Customer Engagement to design and deliver new, globally harmonized Order Management processes and solutions that are critical for overall Customer Engagement success,
Your kye responsibilities:
Your responsibilities include, but not limited to:
Within this context, the Commercial Applications teams are responsible for lean process design, delivering improved efficiency, effectiveness, and user experience and establishing a well performing operation that meets agreed scope / service levels, drives improvements on a continuous basis and achieves operational excellence against defined benchmarks. The team will primarily support the activities around the Sandoz internal customer engagement platform called “Scout” while leading global deployment, legacy application harmonization and integrating with other strategic programs and initiatives across the organization.
The role will lead a team within Customer Engagement to design and deliver new, globally harmonized Order Management processes and solutions that are critical for overall Customer Engagement success,
Your kye responsibilities:
Your responsibilities include, but not limited to:
- Support with the creation of “user stories”; define and prioritize developments. Follow up and fine tune features; come up with solutions
- Work close with regional team to align priorities. Support team with providing input for writing and documenting user stories that are clear, concise, and easy-to-understand for the business and development/testing team.
- Identify and align cross-functional needs for Order Management topics.
- Provide creative solutions: fit required changes in the existing processes / adjust the existing process flows if required, guarantee that the solutions are global and at the same time flexible. Work with the team on the solution for the requirements and explain the business need to the developers, architect, and testing team.
- Work with technology partners (Pitcher, Conga, and Salesforce) on the future roadmap
- Drive overall sales success in meeting their targets and objectives; understand success factors and root cause driving outcomes.
- Provide accurate and thoughtful responses to resolve a variety of inquiries from users. Provide creative solutions to meet new and evolving needs of sales force effectiveness.
- Responsible for providing support to the Sales and/or Customer Service functions by leading the implementation of Order Management solutions across the commercial organization. Work with functional team leads to drive resolution of issues, risk mitigation, cross-term communication, and escalation as required
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Minimum requirements
Essential Requirements:
Why Sandoz?
Almost 500 million patients were touched by Sandoz generic and biosimilar medicines in 2022 and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.
We are at a pivotal moment in our history giving us the freedom to invest in our future so we can continue to help millions of people access affordable high-quality medicines. Together we will shape the future of Sandoz, building an organization from the ground up and in return, experience an ambitious environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment to Diversity & Inclusion:
Sandoz is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#orbit #Sandoz
- University degree or various degrees in science and/or business preferred
- Fluent English (oral and written) is required. Additional languages are an advantage
- Minimum >4-6 years of digital experience related to sales force effectiveness or order management
- Ability to work effectively across geographies and cultures, establish relationships, collaborate, and influence within a complex matrix organization, at ease with uncertainty and ambiguity
- Solid understanding of Global digital landscape, development processes and methodologies¨
- Excellent presentation skills with ability to communicate and engage at all levels within the organization
- Demonstrated business expertise and knowledge (business acumen) and the ability to consult internally and/or externally
- Ability to speak multiple business languages (strategy, marketing, technology), passion for forward thinking
Why Sandoz?
Almost 500 million patients were touched by Sandoz generic and biosimilar medicines in 2022 and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.
We are at a pivotal moment in our history giving us the freedom to invest in our future so we can continue to help millions of people access affordable high-quality medicines. Together we will shape the future of Sandoz, building an organization from the ground up and in return, experience an ambitious environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment to Diversity & Inclusion:
Sandoz is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#orbit #Sandoz
Division
SANDOZ
Business Unit
COMMERCIAL OPS EUROPE SZ
Country
Czech Republic
Work Location
Prague
Company/Legal Entity
SDZ CZE
Alternative Country 1
Poland
Alternative Country 2
Spain
Functional Area
Technology Transformation
Job Type
Full Time
Employment Type
Regular
Shift Work
No
Early Talent
No
$ads={2}
